Patient & Family Hospice Testimonials

Testimonials are a way for family members and patients to share their VITAS experience with others who may be considering hospice care for a loved one.

Testimonials on this page were submitted through our Share Your Experience tool here on VITAS.com.

Trải nghiệm của quý vị với VITAS như thế nào?

January 2024

5 sao

We'll be forever grateful for the loving, humane, and expert care my 98-year-old mother received from VITAS Team 142 at home during her last days. Everything rolled smoothly from the moment we enrolled her at the hospital, just before she was discharged from a short stay, until she passed.

We felt supported and guided through the process. No questions went unanswered and every doubt was cleared with utmost respect for our feelings.

At the risk of forgetting some names we want to give special thanks to Dr. Silvia N.; Marie D., RN; Amy G., RN; Jessica E., social worker; and Mr. Barry C., VITAS manager. Lastly, but not least, thank you to all the day and night hospice aides that tenderly kept our mother comfortable.

Ana V.
Broward County, FL


5 sao

Just have to say how lucky we were to get VITAS taking care of my son, Eric N., when he was put on hospice, and especially taking him as a charity patient after he lost his Medicaid.

The best experience was being fortunate enough to have Erica D. as his nurse. She's a very special lady-always cheerful, caring, a great singer-and Eric loved her. She ALWAYS made him feel better. They had the same humor and were always cracking each other up. We love her like family.

I thank God every day that we were so blessed through our ordeal having VITAS and your nurse, Erica, to get us through it. THANK YOU!!!

Jackie P.
Pensacola, FL


5 sao

I was unfamiliar with the benefits of hospice for Alzheimer's patients like my mom, and I had never heard of integrating hospice services into assisted living. Sue, the admission nurse, patiently explained it to me, gave me literature, and assured me that it was ultimately my choice. 

She was clearly speaking from a wealth of experience and from genuine compassion for patients who have lost the ability to speak for themselves.

I’m so glad my mom had VITAS looking out for her at the end.

Lia G.
Milwaukee, WI


5 sao

My mom was in hospice for five years and had three different agencies. VITAS was absolutely wonderful: Responsive, always available, kind, and compassionate. Losing my 104-year-old mom was tough but survivable with their help. Forever grateful.

Lise G.
Broward County, FL


5 sao

Thank you to VITAS Healthcare for their great home hospice support.

Once my mother entered their program, an army of help arrived without delay. The nurse administrator came the same day at 6:00 p.m. That was followed over the next few days with medical technicians and nurses daily. A social worker/counselor was provided for both the patient and family members. Care products and comfort medicine were provided and prescribed.

VITAS even arranged last rites. Another chaplain came by and was great to talk with. He did a wonderful job checking if our family was doing OK.

Going into this process, I did not fully understand what home hospice involved, but it was a tremendous help in managing my mother's end-of-life. VITAS had a comprehensive plan from the get-go that took much of the burden off our family. They demonstrated a sense of urgency in providing support.

Upon my mother's passing, VITAS executed their pronouncement and transportation plan, which also was a great help. I highly recommend families consider home hospice care and the VITAS team. Thank you to Connie, Richard, Emily, Andral, and others in the Dayton, Ohio office.

Barry L.
Dayton, OH


5 sao

I received your newsletter in the mail today. It touched on so many issues that I am still having. My wife passed away in July at St. Mary's Hospital. Your organization was extremely helpful and supportive. No, they went well beyond what I just said. I just can't think of words strong enough for all that they did.

Charles K.
Connecticut


5 sao

Angels and messengers. A deep truly heartfelt thanks to the VITAS team. 

My dad's health was on rapid decline. After my dad was bedridden, it was nearly impossible to take care of his basic needs without the expertise of these well-trained, caring, loving team members.

They all came in with one thing in mind: integrity! Wow, they took care of my dad and supported our family before, during, and after my dad's final moments.

These special people need recognition for their dedication and time: Jocelyn, Daisy, Yolanda, Carlos, Mixie, Katia, June, Karen, Jose, Jairo, Gaith, and Maylin.  My apologies if I missed anyone else who was involved.

A special recognition to RN Carlos P., who was extremely attentive and went above and beyond his call of duty to my dad's specific needs every time he came in. Carlos made my dad comfortable and made an impact on dad's care, even in his last moments.

We're forever in your debt. Thank you, VITAS team.

Margaret A.
Broward County, FL


5 sao

I sincerely thank VITAS hospice, where staff care to make a difference to the patients they support, including my sister, Christine, in palliative care.

The amazing people are: Dr. Hita S. and her team of doctors and nurses; Rebecca M., head of social services; and all the team of security in main lobby, particularly Jerry, who was so kind to always look after me, a visitor from Greece, to find a taxi home and make sure I did not get in the wrong one! Which I nearly did once.

I give all your staff five stars for the politeness and dignity with which they treat everyone and for their help to the patients they are attending.

Teresa M.
Broward County, FL


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